This Cancellation & Refund Policy governs the cancellation and refund process for paid subscriptions to TV Fandom Lounge’s newsletters, in addition to any other applicable terms and conditions. Please read this policy carefully before subscribing to our paid newsletters.
1. Subscription Cancellation:
1.1. You have the right to cancel your subscription to TV Fandom Lounge’s paid newsletters at any time. To cancel your subscription, you must follow the cancellation process outlined on the Site or contact our customer support team directly.
1.2. Once your cancellation request is received and processed, your subscription will be terminated, and you will no longer be charged for future subscription periods. However, please note that cancelling a subscription does not entitle you to a refund for any previous subscription period.
2.1. TV Fandom Lounge’s subscription fees for paid newsletters are non-refundable unless otherwise stated in specific circumstances and at the sole discretion of TV Fandom Lounge.
2.2. If you believe you are entitled to a refund due to exceptional circumstances, such as technical issues preventing access to the newsletters or billing errors, please contact our customer support team to request a review of your case. Each refund request will be evaluated on a case-by-case basis, and TV Fandom Lounge reserves the right to grant or deny refunds at its sole discretion.
3. Modification or Termination of Services:
3.1. TV Fandom Lounge reserves the right to modify, suspend, or terminate its paid newsletter services, in whole or in part, at any time without prior notice. In the event of such modifications, suspensions, or terminations, you will not be entitled to a refund for any remaining subscription period.
3.2. In the event that TV Fandom Lounge decides to permanently discontinue its paid newsletter services, active subscribers will be notified in advance, and any prepaid subscription fees for the remaining period will be refunded on a pro-rata basis.
4. Changes to the Cancellation & Refund Policy:
4.1. TV Fandom Lounge may update or revise this Cancellation & Refund Policy from time to time. Any changes to this policy will be posted on the Site, and the updated version will become effective upon posting.
4.2. It is your responsibility to review this policy periodically to ensure your understanding of the current terms and conditions regarding cancellations and refunds.
5. Contact Us:
If you have any questions or concerns regarding this Cancellation & Refund Policy, please contact our customer support team through the contact information provided on the Site.
Last updated: 30/06/2023
Email: [email protected]
Please note that this Cancellation & Refund Policy applies solely to the paid newsletter subscriptions from TV Fandom Lounge and does not cover any other products, services, or offerings provided by TV Fandom Lounge.